Please read the below policy BEFORE filling out our online Return/Exchange form located HERE
- Gift Cards are not permitted to be returned or refunded for any reason
- You have 14 calendar days to return an item from the date you received it
- ONLY USPS (United States Postal Service) can be used (UPS cannot ship to P.O. Boxes!)
- You must pay return shipping for exchanges
- Include $10 USA or $20 International via Check or Money Order to: Alexiss Swimwear
- Hygienic liner in bottoms must be in tact
- Tags are to not be removed
- Cannot be any damage to the swimsuit (Missing rhinestones, pulled threads, etc).
Refunds (if applicable)
Gift cards are not permitted to be returned or refunded for any reason!
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.
Our products are shipped using the following carrier: USPS. You will be responsible for paying for your own shipping costs for returning your (defective) item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item unless insurance and tracking are used.